One of Fabory’s goals is to increase its customer satisfaction by answering more tenders in shorter period of time. Fabory has been working on this goal for a while and was actively looking for a solution. They found this solution in the Mydatamatcher, one of Mydatafactory’s tools.
Mydatamatcher uses smart technology to link and match similar products in different databases. It does this not only based on an EAN-code or article number but also product descriptions.
The Mydatamatcher is a full SAAS-solution that is ready to use. Also called plug-and-play, meaning no IT-department is needed for the implementation. In a few weeks, the environment will be delivered turn-key. Then together, the situation will be optimized for the company use.
The first training sessions took place in January 2020. Using the ‘train the trainer’-principle, six trainers were trained at Fabory. With these six people, Fabory trained internal staff at locations in eleven countries to use the Mydatamatcher. Eventually, more than 150 people will be working with the Mydatafactory’s tooling.