Have you ever found yourself unable to find certain product data in your company’s internal systems? It’s a situation that many of our clients have encountered. Perhaps a potential customer calls to ask you about the availability of a specific part. Then a frantic search begins where you look in multiple Excel spreadsheets, ERP programs, and other databases. Even if the information is found, a second question from the customer is no doubt waiting in the wings … which means the lengthy search starts all over again. Far fewer customers can be helped because each call takes so long. It’s needlessly time-consuming and frustrating. Easing that frustration is why we started developing a solution at Mydatafactory, and we’re pleased to say we now have it!
Mydatasearch is a tool that searches through all relevant product information within your organization. Within a second the software lets you know in which database you’ll be able to find the requested information. You no longer need to manually search in multiple Excel spreadsheets, through PIM, and different ERPs. Mydatasearch becomes your very own search engine for product data.
Mydatasearch enables you to:
By loading all relevant information from different sources into Mydatasearch, you can enter your search query into just one system and have the necessary information available to you. Mydatasearch acts as an internal search engine that you can use to find your product information directly. Its smart algorithms can save an enormous amount of time.
Mydatasearch applies machine learning to improve. What this means is that the software employs smart algorithms that use your actions as feedback. With continuous feedback, the system gets to know the organization better, thus providing better search results every day. You no longer have to deal with inefficient searches through different systems; with Mydatasearch, you can have your own search engine for product data.
If your customers ask for substitutions for cheaper or smaller items, Mydatasearch can also immediately provide suggestions for alternative products.
Contact us today and we’ll show how Mydatasearch can make a difference to your company.